Frequently Asked Questions

Orders Normally Arrive in 5-10 days, Tracking and customer support are provided.

To protect the garment and print from damage, it is recommended to follow these care instructions:

• Machine wash at a low heat.
• Wash garments inside-out, with similar colours.
• Avoid using bleach. Use non-chlorine bleach if necessary.Do not use fabric softeners.
• Tumble dry on a low cycle. Hang-dry for longer life.
• Cool iron inside-out. Do not iron directly on the print. Do not dry clean.

Free Shipping is offered for all orders $75 +

It’s our goal to ensure you have the best possible experience with us, so a free reprint or a refund is offered if you contact us within 7 days of product delivery.

We will issue returns/ exchanges in the following cases:

• Product received does not match ther ordered color, size, or print.
  
• The product has arrived in a damaged condition .
  
• The item arrived in poor quality .

To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging. There are certain situations where only partial refunds are granted (if applicable).
* Returned products to be shipped at customer's expense.

for more informations and to request an exchange or refund, do email us at contact@myjoyfulgarden.com

Once orders are placed, processing begins immediately, making changes or cancellations impossible.